If you want to return an item for exchange or refund, you must download a Returns Form. All returns must be in an unworn condition, be in their original packaging and have all labels still attached. Any item with tags removed will not be accepted for a refund. Garment inspections are carried out on all items returned.
You must notify us within 14 days of receiving your item that you wish to return it. You then have a further 14 days to return the item.
N.B. As a matter of hygiene refunds and exchanges are not available on underwear, earrings or any other intimate items unless they are deemed faulty.
Items should be sent via a recorded method of postage and be adequately insured during transit as we do not take responsibility for items lost or damaged in transit.
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